Our Companion Call Program helps connect you with friendly volunteers.
The Companion Call Program creates meaningful social connections by matching individuals with friendly volunteers for regular virtual visits, helping reduce feelings of loneliness and isolation.
Staying socially connected
Regular social connection can have a positive impact on overall wellbeing. The Companion Call Program pairs you with a volunteer who provides friendly conversation and ongoing companionship through scheduled virtual visits.
Whether you're looking for someone to chat with, share stories, or simply enjoy regular conversation, we're here to help you stay connected.
What this service helps with
Companion Calls can help:
Reduce feelings of loneliness and isolation
Build meaningful social connections
Enjoy regular conversation with a friendly volunteer
Stay connected from the comfort of home
How it works
Regular social connection can make a meaningful difference. Our Companion Call Program matches eligible clients with trained volunteers who provide friendly virtual visits through scheduled video calls, helping build lasting social connections.
Volunteer Matching
We'll get to know your interests and preferences before matching you with a trained volunteer based on shared interests and availability.
Regular Virtual Visits
You'll connect through scheduled video calls using a tablet provided by the program if needed. Conversations are informal, friendly, and centred around getting to know one another.
Ongoing Support
Our team checks in throughout the program to ensure the match is working well and to provide support whenever it's needed.
Eligibility
Who can access this service?
The Companion Call Program may be available to individuals who:
Are 55 years of age or older
Are a client of a Central Region-funded Health Service Provider
Are experiencing feelings of isolation or loneliness
How to apply
Whether you're looking for social connection for yourself or someone you care about, we're here to help.
Request the Companion Call Program
Self-referrals are welcome, along with referrals from hospitals, community partners, healthcare professionals, and family members.
Not sure where to start?
You do not need to know which program is right for you. Our care coordination team will listen, explain your options, and help connect you with the most appropriate Nucleus service or community resource.
What people are saying about Companion calls
"I look forward to our weekly calls. It's wonderful having someone to talk with, and it's helped me feel much more connected."
Joan M.
Program Participant
Common questions, answered
Do I need my own tablet or computer?
No. A tablet and data plan can be provided if needed to help you participate in the program.
How are volunteers matched?
Volunteers are matched based on shared interests and availability to help create meaningful connections.
How often will I receive calls?
Virtual visits are scheduled regularly between you and your volunteer based on availability.
Is this a counselling service?
No. The Companion Call Program provides friendly social connection and companionship. It is not a counselling or crisis support service.
Will someone check in after I'm matched?
Yes. Nucleus staff contact participants throughout the program to review how things are going and answer any questions.
