COVID-19 Impact on Services

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COVID-19 Impact on Services

Dec 20, 2020

Your safety and that of our staff remain our constant priority.

Click here for the latest COVID-19 information for Nucleus.

We continue to provide services to consumers during the COVID-19 pandemic. We want to advise you that a service disruption may occur if we do not have the required staff to provide all services. If services are disrupted, you will be notified and we will need to prioritize essential services to ensure consumer safety. If you have a back-up plan, we would ask that you be ready to activate it. If a disruption in services occurs as a result of the changing situation, Nucleus will notify each consumer of these changes.

COVID-19 Prevention

There are simple, but very effective things you can do to help protect yourself and others from COVID-19:

Wash your hands
Don’t touch your face
Stay home unless going out is essential
Avoid physical contact unless it is essential; maintain a distance of 2 metres or 6 feet from others
Regularly clean high touch surfaces, such as door handles, phones, remotes
Make sure to strictly follow instructions if you or a family member has been told to self-isolate at home including not leaving the house
Stay home if you are sick

Public Health Resources

Please visit your public health website for updates on the COVID-19 situation:

Halton Region Public Health

Peel Region Public Health

Toronto Public Health

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Dear Valued Nucleus Consumer, I'd like to take this opportunity to introduce myself and let you know how you can get a hold of me. My name is Laura Salisbury and I am the new Chief Executive Officer at Nucleus Independent Living. I have discovered many new things in my first 60 days here, including ideas on how we can better communicate with one another. One of our top priorities is to ensure your safety and to create a positive experience with every visit. I want to keep you informed on all the ways we are working to achieve that every time. A few highlights I would like to share so far are ...